Shipping Policy

Modified: 6 September 2021
 

CANADA & INTERNATION SHIPPING
 

We deliver within and outside Canada globally. For deliveries within Canada, we use different courier services such as FedEx, UPS, and Canada Post. The shipping costs are calculated automatically by each carrier and are final. In case of incorrect or incomplete address information, any additional shipping costs incurred will be at the customer’s expense.
 

FREE SHIPPING
 

We offer our customers free shipping within Canada or the USA for orders above $150. Free shipping option will automatically appear once your total is at or above the prices mentioned.

We reserve the right to choose the most economical shipping method. The free shipping option is limited to shipping services with charges up to 15% of the value of the items you are purchasing.
 

TRACKING DELIVERIES
 

A tracking number will automatically be provided to you after an order has shipped, and you will also receive an email confirming your tracking number. Please note, some shipping methods may not have proper tracking options.
 

FAILED DELIVERIES
 

Please note if an item fails to be delivered to you after several attempts because no one was home to receive the package, the courier will return the package back to us at our expense. In case of this, we will try to contact you and make arrangements to deliver the package again. The additional charges incurred due to re-shipping will be forwarded to you, the customer.
 

ORDER PROCESSING TIME
 

We always try our best to process and ship all orders within 2 business day unless otherwise communicated.
 

OUOT OF STOCK & “SOLD OUT” PRODUCTS
 

In rare scenarios, if any part of a product you ordered is out of stock we will either refund you or will flag your order as “partially fulfilled.” It means that as soon as we have the item back in stock, we will ship it out to you immediately.

In case of products marked as “Sold Out.”, you can expect them to be available again within 3-7 days. You may contact us for more up to date information about the availability of any item that has been sold out.