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Privacy Policy

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Effective: 31 May 2025

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This Privacy Policy explains how PAPIGLO (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from www.papiglo.com (the “Site”).

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1. Information We Collect

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Device Information

When you browse the Site, we automatically collect:

  • IP address

  • Web browser and device type

  • Time zone

  • Pages viewed and referring sites

  • Interaction data and browsing behavior

We collect this using:

  • Cookies – small data files stored on your device

  • Log files – activity tracking including IP and timestamps

  • Web beacons, tags, and pixels – to understand browsing patterns

For more info on cookies or how to disable them, visit www.allaboutcookies.org.

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Order Information

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Chosen payment method (see below)​

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2. How We Use Your Information

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We use your information to:

  • Fulfill and ship your orders

  • Process payments

  • Communicate order updates or issues

  • Screen orders for fraud or suspicious activity

  • Improve and optimize our website performance and marketing

  • Send optional marketing emails if you've opted in

We do not sell or rent your personal data.

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3. Payment Information & Security

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We do not store or process credit card numbers or banking information on our servers.

Payments are securely processed by trusted third-party platforms such as:

  • Stripe

  • Google Pay

  • PayPal

These services use encryption and comply with PCI-DSS (Payment Card Industry Data Security Standards).
For details, see their privacy policies:

4. Sharing Your Information

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We share your personal data with services that help us operate our store:

  • Ecwid (eCommerce platform): Privacy Policy

  • Google Analytics: Privacy Policy, Opt-Out

  • Shipping and fulfillment partners (e.g., Canada Post, Chit Chats, FedEx)

  • Payment processors (listed above)

We may also share information to comply with legal requests (e.g. subpoenas) or to protect our rights.

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5. Marketing Emails & Communications

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If you opt in to receive emails, we may send you:

  • Product updates

  • Promotional offers

  • Order confirmations or follow-ups

You can unsubscribe at any time using the link in the footer of our emails.

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6. Your Rights

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If you are a resident of Canada, the EU/EEA, or California (CCPA), you may:

  • Request access to your personal information

  • Ask us to correct or delete your data

  • Withdraw consent to marketing or data processing

To exercise these rights, contact info@papiglo.com.

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7. Data Retention

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We retain order and customer information unless and until you request its deletion.

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8. Do Not Track

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Our Site does not respond to “Do Not Track” browser settings.

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9. Children’s Privacy

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Our Site is not intended for children under the age of 13, and we do not knowingly collect information from minors.

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10. Changes to This Policy

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We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. The latest version will always be posted here with an updated effective date.

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11. Contact Us

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If you have any questions, requests, or complaints, please contact us at: info@papiglo.com

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